Holiday Shipping & Customer Service Notice

2025.09.25

 

📢Holiday Shipping & Customer Service Notice
 


Dear Members,

We wish you a warm and joyful Chuseok holiday.
Please find below the shipping and customer service schedules during the holiday period.

Thank you.

 


[🚚Shipping Schedule]

Regular Products

  • Orders completed by Oct 2 (Thu), 12 PM (KST): Shipped sequentially before the holiday
  • Oct 3 (Fri) – Oct 12 (Sun): Shipping break (except Oct 10)
  • For Jeju and other island/mountainous regions: Orders placed after Sep 30 (Tue), 1 PM (KST) will be shipped sequentially from Oct 10 (Fri)
     

2025 T1 Worlds Uniform Pre-Sale Products
*Subject to the same holiday shipping break as regular products

  • Sequential shipping begins Oct 2 (Thu)
  • Jeju & island/mountainous regions: Sequential shipping begins Oct 10 (Fri)

 

Please note that due to the uniform pre-sale shipping schedule and increased order volume during the holiday period, the shipping of regular products may experience slight delays. Also, for international shipping, the schedule may vary depending on the region.

 

[📬CS Operation Schedule]

  • Oct 3 (Fri) – Oct 12 (Sun): Closed (except Oct 10)
  • Operations will be resumed from Oct 13 (Mon)